Payment, Subscriptions & Cancellations

This will only happen if you chose our monthly subscription - which automatically renews. If you don't want a renewing subscription you can either chose our annual subscription or you can exchange your work for limited access.

All monthly subscriptions, are automatically renewed i.e. have recurring payments. However these subscriptions can be cancelled at any time, on your 'My Home' page, after the initial payment has been made.

You are very clearly informed of this at every stage of the sign up process, and in confirmation emails. If you wish to cancel this subscription, it is your responsibility to do so.

To cancel your subscription first log in to Coursework.Info using your chosen username and password. This can be done by clicking on the "Login" button in the top right corner of any page of our website, and entering your details on the subsequent page. (If you have forgotten your password you can get a reminder sent to you from this page too.)

Once you are logged in go to your 'My Home' page which is the first tab in the tab navigation of every page.

On the My Home in the main body of the page, is the box entitled 'Subscription Details' - click on here and follow the instructions for cancelling your subscription.

If you haven't already registered with Coursework.Info then simply click on "Register now" in the 'hero' bar and follow the instructions given.

If you already have an account then login (from the top right corner of any page), and on your My Home page, click on "Pay to extend your account".

Please make sure that you are entering your log in details exactly as they were written whilst signing up to the site (i.e. that you are using the correct case - upper or lower).

Check that you are not including any spaces/punctuation that were not included in the original. If you are definitely entering the correct log in details, then please send us your subscription ID number (found in your welcome email from us) so we can investigate this further.

If you have not received any welcome emails then this would suggest that your payment was not successful. In this case please contact your bank to find out if a transaction went through or not. If it didn't, then please try re-registering. If it did go through please contact us ASAP

We accept all the main credit/debit cards, but we can't take cheques or telephone orders as they are not as secure and too expensive for us to process.

We will give refunds where they are genuinely deserved e.g. If our site has not delivered what it should have done.

We are not able to give refunds in circumstances that are completely down to user error or lack of attention.

If you fail to cancel your subscription prior to the renewal date of your account. All paid membership accounts with Coursework.Info are on an automatically renewing basis. This is made clear when originally signing up, and if you want to cancel your subscription then it is your responsibility to do so prior to the renewal date.

We are not however able to give refunds in circumstances that are completely down to user error or lack of attention.

If you complain that our document content is not what you were looking for - whether that be for reasons of quality, or because they are predominantly UK based. You can search extensively through our documents before signing up, and we heavily promote ourselves as a UK site. We are not therefore able to make refunds for these reasons.

We do however commit to being completely fair and reasonable in deciding whether to give refunds or not. If you wish to apply for a refund, then please contact us.