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HOSPITAL CASE ANALYSIS: FLOOR A AND FLOOR B For JIM TEHRANIAN Prepared by Group 1 Members: CAITLIN CROMWELL GILL BANDHANA GRETCHEN KRAUSE LAM YUK PON JIA YU MIKE NAKHLEH LEANDROSS HENDERLIN Class: BUSM 1321, Section 03 Langara College Nov 22nd, 2004 Letter of Transmittal Jim Tehranian Teacher Business Management Langara College Dear Mr. Jim Tehranian: The following report was written at your request as an analysis of the hospital case study provided. Assigned at the beginning of the term, September 13 2004, The Hospital Case Study, Floor A & Floor B, is presented to you. The report is regarding floor A and floor B of the hospital. We have outlined the problems on each floor and come up with constructive solutions. We recommend that those areas in which the floors are already proficient not be altered and that our suggested solutions be carefully implemented. Thank you for your time. Sincerely, Leandross Henderlin Student Enclosure: Report Table of Contents Part 1 Executive summary 4 Part 2 Introduction 5 Part 3 Problem/decision approach * Step 1...

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