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Introduction In this essay the author will discuss the legal, ethical and therapeutic issues raised in the incident that has been reflected upon, (appendix 1). There are many issues raised in this incident like empowerment, assertiveness, patient privacy, accountability, trust, decision making and disability discrimination, however the author will be focusing on assertive communication, patient empowerment, disability discrimination and accountability. The author feels that these are some of the most important legal, ethical and therapeutic areas in nursing, particularly patient empowerment and accountability. Assertive Communication Communication can be a continuum of behaviour, with aggression at one end and passivity at the opposite end. Assertive communication is a balance in the middle, this means being able to communicate in a direct and honest way which meets the needs of others and also the needs of self, (Wondrak, 1998). Wondrak (1998) describes the passive person as 'the person who consistently subordinates their own rights to...

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