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Working to quality practice in care settings: TASK 1: Promoting the rights and responsibilities of service users in care settings  

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Working to quality practice in care settings: TASK 1: Promoting the rights and responsibilities of service users in care settings Assessment Objective Number 1 Explain THREE rights of service users in Queenslands. * Privacy and dignity should be maintained constantly. A service users personal concerns should be kept private and confidential always. They should never be subjected to ridicule or degradation about accidents they may have, or any other disadvantage that they may incur (as in the case of the care worker barging into a service users' room without knocking, and saying in a loud voice, "Have you wet the bed again?"). It's extremely important to remember that people with severe learning difficulties are still unique and valuable human beings that are capable of feelings. Some simple suggestions would be to knock on the service users' door before entering, and if they need any assistance with intimate personal activities such as washing or using...

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