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Social and Behavioural Science 1500 Word Essay SCENARIO Collapse outside a public house At 2100 hours you receive a call to a young male who has collapsed outside a public house. On initial assessment he has sustained multiple superficial facial cuts and abrasions and has broken his glasses. He is aggressive and unco-operative; his girlfriend is crying and anxious. Question Communication Describe the appropriate interpersonal skills which could be used to create effective relationships in this situation Submission date: 13 June 2003 1600 hrs. As the world of pre-hospital care becomes increasingly diverse and multi-cultural, all health professionals need to possess excellent interpersonal and social skills, and be able to adjust accordingly to the special demands placed on the individual. Communication, be it verbal, paralinguistic aspects of speech or non verbal, is a two way process of sending and receiving information between two or more people, therefore creating an effective association. Verbal communication relates to the words and phrases...

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