How effective communication can contribute to health, care and early years workers valuing people as individuals.
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| Submitted: Tue Jan 06 2004
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How effective communication can contribute to health, care and early years workers valuing people as individuals. We communicate with people for various reasons. E.g. to give or receive information, to provide support or to carry out an assessment for individual needs. Interactions with people can be formal or informal. Formal interactions are likely to involve a social worker talking to an official capacity. Informal interactions in contrast are more themselves and relaxed the different types of interactions are verbal and non verbal. Verbal interaction occurs when the person speaks, when people talk to each other one to one or in groups. Effective verbal communication involves a two way process of speaking and listening. In St John's Palliative Care Homes all forms of communication are important for a good relationship between client and staff. Ways to communicate verbally would include; asking questions, probing and prompting within the conversation e.g. at St John's a nurse...


