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Anger management The purpose of this reflective report is to look at the nature and management of anger
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The purpose of this reflective report is to look at the nature and management of anger using a Firewall model adapted from Novaco's Model for Anger Arousal (Feindler and Ecton, 1986), which can be found in Appendix A and the communication event described in Appendix B. Anger has been of interest to researchers for a long time. For many years they have tried to study and observe anger, but it is not an easy task as it involves complex emotions such as thoughts, feelings, behaviour and according to Averill's J.R. 1983 it is based on uniquely individual characteristics. No two patients or health care providers will respond and express anger in the same way. Some people will respond and express anger in order to get to the thoughts and feelings, others respond and express feelings and thoughts to get to the anger. These emotions are natural reactions and no matter how...
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