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Critical Reflection on Learning Throughout the 100 days of my Practice Learning Experience I have progressed in my learning by developing on my skills and knowledge. One of the areas where I needed to develop my knowledge and expertise was relationship building and communication skills. I worked on developing these skills through key-working and supporting service users. My case studies evidence this as I worked closely with both service users to support them, by assessing their needs, reviewing risks, policies and procedures that applies to them (National Occupational Standards 3.2.) The Social policy module helped me to understand how the laws and policies were applied to these cases such as the NHS and Community Care Act 1990. Case Study 1 was a unique case for me as although the service user did not have any mental health needs he required help with Alcohol Rehabilitation for which the trust holds the budget....

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