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Communication with Disabled Service Users This essay will focus on what factors need to be taken into consideration to ensure positive and effective communication with disabled service users. Communication allows people to share ideas, feeling and opinions. Communication can be broken into two parts verbal and non verbal. Verbal communication uses language and non-verbal communication uses gestures; both forms of communication are essential for disabled service users depending on what form of disability the service user has. Etiquette considered appropriate when interacting with people with disabilities is based primarily on respect and courtesy for example for someone who is deaf and hard of hearing, you would need to gain the person's attention before starting a conversation, this involves looking directly at the individual, facing the light, speaking clearly, in a normal tone of voice, and keeping your hands away from your face. If the individual uses a sign language interpreter, it is...

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