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Role Plays and the Learning Process Introduction Learning events in Guardian Financial Services traditionally involve a range of various training methods that include some or all of the following: workshops, video, presentations, flipcharts, workbooks, quizzes or overhead projectors. Research suggests that role plays have a part to play as a learning tool whilst I have tended to hold the personal view that role plays prove daunting for learners and have consequently never used this method. However, the purpose of the research is to explore the use of role-plays within the training environment and consider their viability and effectiveness and whether these can add value for learners to the whole experience. This document sets out the steps involved in the process of conducting the research into role-plays. The Process Blaxter et al (1997) identified 2 different methods for designing and doing a research project, their 'research families' (P58) of qualitative and quantitative methods. Cohen and Mannion...

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