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HND business decision making
Member rating: No Rating | Words: | Submitted: Thu Mar 15 2007
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INTRODUCTION Surrey County Council is considering the refurbishment and re-opening of the Spectrum leisure centre in Guildford. They wish to improve the facilities and services they offer with the customer in focus. Spectrum leisure centre will be improved in various places based on customer and public opinion. The needs of potential and existing customers are at the foremost of the refurbishment project. The basis of this report is that Surrey County Council need primary and secondary research to be conducted on various aspects of the project. Customer and public opinion of the centre is needed to judge what areas are in most need of improvement. The work will be carried out by local builders and building contractors. Research will be needed to find appropriate ones for this project. The aim of this report is to ensure the Spectrum Leisure Centre is number one in its market and ensures that it is...
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