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Quality Assurance
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| Submitted: Sun Dec 15 2002
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Contents Page 1.0 Introduction------------------------------------------------------------------------------------2 2.0 What is Quality?-------------------------------------------------------------------------------2 2.1 ISO 9001-----------------------------------------------------------------------------------3 2.2 Quality Assurance------------------------------------------------------------------------3 2.3 What does Quality Assurance lead to and Importance of SQA--------------------3-4 2.4 Software Quality Assurance-----------------------------------------------------------------4-5 2.5 What can an organisation do to ensure its customers are satisfied before symptoms of dissatisfaction appear?-----------------------5 2.6 The role of an IT Professional to assure Software Quality------------------------------5 3.0 Critical Evaluation of a system and management failure--------------------------------6-7 4.0 Summary/ Conclusion------------------------------------------------------------------------7 5.0 References-------------------------------------------------------------------------------------8 6.0 Bibliography----------------------------------------------------------------------------------9 1.0 Introduction Quality Assurance (QA) is assuring quality through fitness for purpose and in any development project should begin when the project is conceived, not just at the end. Quality Assurance should be included in every step of the Project Life Cycle, from Requirements Definition and Functional Specification, through Design, Programming, and Documentation. Quality Assurance helps prevent defects from entering a development project, whether software or system related. The following report will examine what quality is, its importance and benefits and what it then leads to if quality standards are...
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