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This report is based on a case study to solve a large organisation's payment system.

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1.0 Terms of Reference This report is based on a case study to solve a large organisation's payment system. The report is due on 4th May, and is aiming to address the following areas: a) The organisation's situation overview b) Definition of the performance management system and performance-related pay c) Identify the causes of dissatisfaction d) Details of reforming the system 2.0 Procedure These methods of investigation were used to find the information: * Reference to academic texts * Reference to web sites from the Internet * Reference to online journals 3.0 Findings 3.1 The organisation's situation overview A large organisation, which had a paternalistic management style and incremental salary scales payment system. According to Dictionary.com, paternalistic is treating or governing people in a fatherly manner, especially by providing for their needs without giving them rights or responsibilities. In order to change the organisation outdated culture, encourage self management of individual performance and involve employees in the company development, the organisation decided...

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