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Introducing new technology.
Member rating: No Rating | Words: | Submitted: Wed Nov 10 2004
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Introducing new technology. Creating a usable system will also involve considering how it will fit into the customer's organisation and be widely acceptable to its employees. This requires user involvement throughout the design process. It is important to introduce systems into the workplace so that users learn and cope with the changes as easily as possible, without the need for expensive re-training courses and minimising disruption to the business. 1. Introduction This document presents an introduction to the main Human Factors aspects of introducing new technology into an organisation. It offers advice for both suppliers of new systems and the organisation purchasing and installing the system. A number of general references on the subject are also provided. The document is not directly concerned with the design of a new system but assumes that the system has been developed to meet the needs of its users by means of consulting and involving them...
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