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Cisco Systems - Using the Web for internal efficiency.  

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TBS 906 - INFORMATION SYSTEMS FOR MANAGERS INTAKE A - 2004 Assignment 2 CISCO SYSTEMS - USING THE WEB FOR INTERNAL EFFICIENCY To: Prof. Neville Mooney By: Christina Samuel Student ID: 2532256 Date: 1st March 2004 CISCO SYSTEMS - USING THE WEB FOR INTERNAL EFFICIENCY Question 1 This brief description of Cisco mentioned a number of different business processes. Identify at least three of these. For each process, identify several possible performance variables and related measures of performance. The main business processes mentioned in the brief on Cisco are identified below. For each of the business processes listed, several possible performance variables and related measures of performance are also mentioned. Daily Activity/Expense Report Generation - This business process involves client servicing staff, such as the engineers and salespeople, at Cisco, entering their activity/expense reports using the Internet. This helps for data to be entered and a report to be generated on a timely basis and avoids excessive delays, misconceptions...

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