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Assertiveness MBA 525DL Assertiveness is one of the most powerful communication tools a person can possess. Effective assertive communication involves several specific personal skills such as assertive speaking, touching, writing, body language, non-communication, learning about other people and developing an understanding of emotions. Verbal communications can literally cut across cultural, religious and personal beliefs. Not to mention the listeners emotional state that could directly affect their understanding of what is actually being spoken. Males, females, young adults and children all have their own interpretations of certain words, tones and body languages. No one person can ever expect to be 100% effective when it comes to dealing with these many interpretations, but with enough understanding a good communicator can be successful the majority of the time. In many respects effective and efficient communication really is what the appearance of being assertive is all about. According to The Arthritis Society article, Assertive Communication (2003,...

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