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Contents Introduction 3 Definition 4 Legal & Ethical Issues 4 Privacy 5 Website Self-Registration 5 Cookies 6 Protection 6 Self Regulation 6 Legislation 7 Intellectual Property 8 Copyright 8 Patents 8 Registered Trademarks 9 Domain Names 9 Free Speech 10 Protecting Children 10 Measures being taken in the UK 11 Controlling Spam 12 Methods of Control 13 Taxation 13 California Considers Online Sales Tax 13 What Sellers Have To Say 14 Watching from the Sidelines 14 Keeping Tech Businesses Going 15 Computer Crimes 16 Consumer and Seller Protection 18 Summary 20 Appendix A 21 TRUSTe's Consumer Privacy Protection Guidelines Appendix B 23 The rights of data subjects and data users Appendix C 24 Views of Internet Freedom Appendix D 25 Computer Security Institute 2002 Computer and Crime Survey Appendix E 26 Consumer Protection (Distance Selling) Regulations 2000 Bibliography 27 Introduction "Jane remembers her parents saying they spent a lot of time getting the kids off to school and then fighting their way into work through rush-hour traffic to sit at a desk in front of a big square box that would often 'crash'. Thank heavens life is so much easier now. Rush hours were eliminated years ago: Jane works when it suits her, and carries her office around in her pocket. The files she needs from work fit on a square-inch memory chip....

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