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Table of contents Page 1. Terms of reference 2. 2. Procedures 3.0 Findings 3.1 History of Hilton International 3.2 Main Characteristics of Organisational Structure 3. 3.3 Organisational Structure of Glasgow Hilton Hotel 4. 3.4 Generic Organisational Structures 5-8. 3.5 Organisational Charts 8. 3.6 Organisational Relationships 9. 3.7 Organisational Control 3.8 Interview Findings 3.9 Conclusions 10. 4.0 Recommendations Bibliography THE HILTON HOTEL Investigation Report 1. Terms of reference This report has been requested by Mrs Margaret Scotland and is due for submission on Monday 16th of January 2006. This report investigates the organisational structure of The Hilton Hotel in Glasgow. 2.0 Procedures 2.1 Internet research Internet research was made and the Information about the History and background of the Hilton International was obtained. 2.2 Interview The Hilton Hotel was visited and observations were made. 2.3 Handouts The handouts of structure of the business organisations were used to obtain generic information. 3.0 Findings 3.1 History of Hilton International Hilton Hotel was the first Hotel Chain to be listed on the New...

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