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Technology in business travel
Member rating: No Rating | Words: 2185 | Submitted: Mon Apr 14 2008
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Technology in business travel and tourism: an opportunity or threat? "More than being helped by computers, companies will live by them, shaping strategy and structure to fit new information technology" (Fortune 1988) Without any doubt advances in information and communication technology have got an enormous impact on business travel and tourism. There are some advantages as well as threats of ICT in this sector that will be discussed in this essay. Davidson and Cope (2003) say that travel is on of the most popular selling product on the internet with an opportunity to see and compare prices. According to Mintel report (2000) business travellers use the Internet to book their flights, get information on hotels and venues, car rentals. The use of the internet for travel planning is increasing rapidly although personal contact is still important. The internet makes it easier to plan and make bookings. There has been a significant...
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