Strategic Planning in the Hospitality Industry
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INTRODUCTION To properly define strategic planning as it relates to the hospitality and tourism industry presents a rather formidable challenge since strategic management is a recent development in the hospitality industry as previously hospitality and tourism was not defined as a product and strategic planning was generally used only where tangible products were concerned. Despite...the amount of attention devoted to the topic, tourism and hospitality has been substantially under-represented in the strategic marketing literature (Gilbert and Kapur, 1990; Athiyaman, 1995 in Knowles, Diamantis and El-Mourhabi 2001 The Globalization of Tourism and Hospitality: A Strategic Perspective). It would appear that marketing plays an important role in the strategic planning process as all literature on the subject refer to marketing when defining strategic planning in business. This project will attempt to define strategy and strategic planning using a case study of London's Strategic Plans as relates to tourism to make a critical assessment. This will...

