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How IT is used in the Travel Industry

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How IT is used in the Travel Industry Before the use of IT holidays were booked by using wall charts to record any bookings made, the travel agent would firstly telephone the airline to make sure there is seats available, and they then phone up hotels to check there is accommodation available before finalising the booking. The company would then handwrite the tickets out, before dispatching them to the customers. The travel industry's main products are, travel which includes boats, planes and trains as well as others, also accommodation, which includes hotels, apartments, guesthouses and others. The travel industry also deals with smaller products such as Car hire and insurance. Sunvil travel agents specialise in made to measure holiday they have over 35000 customers a year, this basically means the customer chooses where they want to go, where they want to stay etc. Sunvil's computer system holds information on the accommodation...

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