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Business Coursework Unit 10 - Customer Service Chosen Organisation: Travel Inn Travel Inn's are reasonably priced hotels, which are aimed at people who intend to stay for a short period of time, or who are simply passing through. Travel Inn's can be found in nearly 250 locations conveniently located throughout the UK. Travel Inn belongs to the "Whitbread Group Plc". Whitbread plc are a leading UK food, drinks and leisure company. It operates and owns some of the country's most popular restaurants, pubs, hotels, leisure clubs and shops. The Travel Inn itself sits in the "Whitbread Hotel Company". The hotel company was launched in 1996, and is now the third largest company in the hotel industry. As well as the Travel Inn the company also consists of names such as, "Marriott Hotels", "Country Club Hotels" and "The Brewery". A Typical Travel Inn What you can expect from a typical Travel Inn...

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