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consumer behaviour

Member rating: No Rating | Words: 1568 | Submitted: Wed Dec 12 2007

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Introduction People have their needs from peer pressure, personal needs, TV shows, advertising magazines, and so on. These kinds of needs motivate them to get more information. The whole process of getting information and buying the products or services to feeling satisfaction depends on the degree of involvement. Not all purchase decisions are equally important or psychologically involving for the consumer. People engage in a more extensive decision making process, involving a more detailed search for information and comparison of alternatives, when buying high involvement goods and services than when purchasing more ordinary, low involvement items. Because of the differences in the decision-making process, a given marketing strategy will not be equally effective for both high-and low-involvement products. The consumer marketer's primary task, therefore, is to determine whether the majority of potential customers in the target segment are likely to be highly involved with the purchase decision or not. The Decision-making Process The...

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