The concept of quality assurance
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"The quality of mercy is not strained," Shakespeare "Commit yourself to quality from day one ... it's better to do nothing at all than to do something badly." (Mark McCormack) Even the great Shakespeare used the word "quality" in his one of the most touching lines he ever wrote. Nowadays the word "quality" is used by most people every day of their lives, yet in order that we should have this simple word Plato had to make the tremendous effort of turning a vague feeling into a clear thought. He invented the new word "poiotes," "whatness," as we might say, or "of-what-kindness," and Cicero translated it by the Latin "qualitas," from "qualis." According to the dictionary "quality" means "degree or grade of excellence". Quality Control -is the part of GMP which is concerned with sampling, specification and testing, and with the organization, documentation and release procedures which ensure that the necessary and relevant...

