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The Role of E-Commerce in Supply Chain Management.  

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The Role of E-Commerce in Supply Chain Management Dania Ghalayini gdania@hotmail.com Abstract: The emergence of E-commerce technologies has created innumerable opportunities for businesses to develop and streamline their supply chains. Electronic data interchange (EDI) has been used to facilitate business-to-business communication and coordination among supply chain partners. The key to managing a supply chain, however, is to view it as a single entity-and not simply as a series of one to one links between firms along the chain. Accordingly, there are problems with the use of EDI in supply chain management (SCM). The benefits that E-commerce technologies have to offer towards developing and maintaining a truly holistic approach to SCM are now being realized. This paper first defines the terms e-commerce, e-business, supply chain, and Supply Chain Management, then it delves into problems with the use of EDI in SCM. The main thrust is to show how E-commerce technologies can help overcome these problems and...

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