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STARBUCKS A STRATEGIC REPORT BY JAMES HEAVEY CONTENTS Introduction page 1 PESTEL analysis page 1 Five forces analysis page 4 Competitor analysis page 6 Resource Audit page 6 Value system analysis page 7 Core competences page 8 Stakeholders page 8 SWOT analysis page 8 Future strategic options page 9 Recommended option page 12 Critical review page 12 References & Bibliography page 13 Introduction: This is a strategic report on Starbucks. First of all I will explain the external environment of Starbucks using PESTEL analysis, Porter's five forces analysis and competitor analysis. Next will be an analysis of Starbucks' strategic capabilities. These will be determined using a resource audit, a value system analysis, the identification of possible core competences and the identification of important stakeholders. After this I will present a SWOT analysis of Starbucks before discussing three possible strategic options open to the company. Using the information I generate I will decide upon the most suitable option and then critically evaluate all the models and techniques used. Howard Schultz bought a Seattle coffee company in 1987 then...

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