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Customer service at Thorntons Thorntons no Quibble guarantee Thorntons customer care policy gives the customer exactly what they want. Thorntons want you to be delighted every time you purchase a Thorntons product. Their "no quibbles" guarantee means that if for any reason you are unhappy the goods purchased you may return the goods as long as they are in a similar condition as purchased and the there is a reasonable quantity of the contents remaining. A receipt is not necessary and you will receive a refund or you exchange them for another product instantly. The goods can be returned to all shops or to the customer service department by mail. Information you provide directly to Thorntons will not be shared, sold, traded, or in any way released unless we are required to comply with a legal process. If your purchase is made through Internet or satellite TV shopping or by visiting Thorntons...

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