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Customer Service On Asda First of all I am going explain what customer service is. Businesses need their customers to buy their products or to use their services in order to survive and make a profit. The way that they treat their customers is therefore very important. Many businesses have a policy of 'customer service' which involves putting the customer first in all situations. Customer service involves: * making sure the product range is available to the customer. * making sure the product range can be delivered if necessary. * making sure the product is safe and reliable. * providing information about products and being able to give advice. * providing credit facilities where appropriate (allowing the customer to pay over a period of time). * providing after-sales service- guarantees, spare parts, help-lines. It should be the aim of every business to provide the highest level of customer service. There are laws which provide protection to consumers buying products....

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