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Alan Mitchell presents a view that companies are still struggling with the concept of customer focus. Critique this article, stating whether or not you support his perspective and explain why.  

Member rating: No Rating | Words: | Submitted: Mon Jun 19 2006

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MONASH UNIVERSITY FACULTY OF BUSINESS AND ECONOMICS ASSIGNMENT COVER SHEET Student's name (Surname) KRISTANTO (Given names) LEONARD Student's I.D. number: 12980447 Phone number: 0438 933 388 Subject name And code HISTORY AND PHILOSOPHY OF MARKETING MKF 4020 Title of assignment Number of Words A CRITICAL REVIEW OF THE CONCEPT OF CUSTOMER FOCUS 2,845 WORDS Name of lecturer Name of tutor Sandra Luxton Mark Bender Tutorial day & time Wednesday (1800hr - 2100hr) Due date Wednesday 11th June 2003 Date submitted Wednesday 11th June 2003 All work must be submitted by the due date. If an extension of work is granted this must be specified with the signature of the lecturer/tutor. Extension granted until (date) ....................... Signature of lecturer/tutor ............................... Please note that it is your responsibility to retain copies of your assignments. Plagiarism and Collusion are methods of cheating for the purposes of Monash Statute 4.2 - Discipline. Plagiarism Plagiarism is the presentation of work which has been copied in whole or in part from another person's work, or from Any other source such as the Internet, published books...

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