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'List and critique each of Deming's 14 points. Explain how each point can be applied to the business, when managing in a quality way'.
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Managing in a quality way Level 2 Assignment 2 Lecturer: B.Mojsejczuk Table of Contents Assignment 1, Deming's 14 points - 2 Assignment 3, Juran's Trilogy - 5 Assignment 5, Ishikawa Diagrams - 9 Bibliography - 10 Assignment 1 'List and critique each of Deming's 14 points. Explain how each point can be applied to the business, when managing in a quality way' Although criticized for not conveying the depth of his philosophies, the 14 points formulated by W. Edwards Deming are now the basis for most high-level U.S and Japanese companies. They provide managerial goals rather than managerial tools. Each point (condensed below) endeavors to build customer awareness, reduce variation, and nurture constant change and improvement throughout an organization. 1. Create constancy of purpose toward improvement of product and service. What the customer's needs are will drive a company's evaluation of its processes, products and market to achieve success. Short-term reaction should be replaced with long-term planning. A new mission statement is...
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