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Final Strategic Plan Strategy Formulation and Implementation MGT 578 July 12, 2007 Defense Finance and Accounting Service Background According to the Defense Finance and Accounting manual (2005), Defense Finance and Accounting Service has been formed in 1991 to decrease the cost of Department of Defense finance and other federal agencies accounting operations. The formation of DFAS has strengthened financial management in the Department of defense through consolidation of finance and accounting activities across the Department of Defense. According to the Assistant of Secretary of Defense Manual, the Defense Finance and Accounting Service is financed by its customers rather than through direct appropriations. This service-provider relationship with its customers pushes Defense Finance and Accounting Service to seek continues innovation and improvement in the quality of services it provides. Defense Finance and Accounting Service has steadily reduced it operating costs and has returned these savings to customers in the form of decreased bills. The Defense Finance and...

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