Quantitative risk level estimation of business process reengineering efforts.
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Quantitative risk level estimation of business process reengineering efforts Thomas J. Crowe, Pekying Meghan Fong, Todd A. Bauman, José L. Zayas-Castro The Authors Thomas J. Crowe, Department of Industrial and Manufacturing Systems Engineering, University of Missouri, Columbia, Missouri, USA Pekying Meghan Fong, Advanced Micro Devices, Inc., Sunnyvale, California, USA Todd A. Bauman, Missouri Lottery, Jefferson City, Missouri, USA José L. Zayas-Castro, Department of Industrial and Manufacturing Systems Engineering, University of Missouri, Columbia, Missouri USA Abstract With risk defined as the possibility of deviation in the results from the expected goals, business process reengineering (BPR) initiatives clearly involve risk taking. However, due to the high expected returns of such efforts, the acceptable risk levels of BPR will tend to be greater than those of less ambitious projects. This research reports the development of a tool to quantitatively estimate the potential risk level of a BPR effort before an organization commits its resources to that effort. The underlying research employed...


