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Eugenio Portalatin February 14, 2003 Organization Psychology Dr. I. Posner People are constantly trying to make sense of the world they encounter. How do they accomplish this? The majority of people do this by looking for some uniformity among their own experiences and recollections, and by turning to other people for similarities and verifications. If everything integrates, then all is well, and everything makes sense to us. But many times, inconsistencies become apparent. If this inconsistency is among the person's own experiences, beliefs or actions many social psychologists believe that this will trigger some general trend to restore cognitive consistency (Harmon & Mills). In other words, people tend to reinterpret the situation so as to minimize whatever inconsistency may exist. According to Leon Festinger, the father of this theory, this is because any perceived inconsistency among various aspects of knowledge, feelings and behavior sets up an unpleasant internal state called cognitive dissonance. When this...

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