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1 Introduction - Background to Transware plc Transware plc is a full-service provider of integrated globalization services. They offer customers a single-source solution for the opportunities and challenges of today's global marketplace. "Founded in 1996, Transware has grown swiftly to become a major player in the globalization services sector. Transware's technology and development headquarters are based in Dublin and Sligo, Ireland. Transware's US headquarters are located in the San Francisco region. In addition they have client management, support and sales offices across the US and Europe." ( www. transwareplc.com , 2006) "For over 10 years, Transware has been creating long-term globalization solutions for organizations all over the world. Transware builds and sustains strong client relationships by providing quality comprehensive services, and devising scalable strategies unique to a client's industry and needs. Every year, Transware enables thousands of businesses to successfully enter into new international markets, while growing their presence in...

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