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Managing Conflicts.
Member rating: No Rating | Words: | Submitted: Mon Nov 15 2004
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╨╧рб▒с > ■ Y [ ■ X ье┴ 5@ Ё┐ 0 @l bjbj╧2╧2 (~ нX нX Тa н И Ъ Ъ Ъ Ъ Ъ Ъ Ъ Ж Ж Ж Ж 8 ╛ ╩ 4 Ж + v к м м м м м м $ б R є ┤ ╨ Ъ ╨ Ъ Ъ х x x x Ъ Ъ к x к x x К Ъ Ъ К ■ РкКN√Р╟ Ж X К к √ 0 + К з b з К о Д 2 T Ъ Ъ Ъ Ъ з Ъ К x ╨ ╨ x УManaging ConflictsФ History Conflict is a state of unresolved differences between two individuals, an individual and a group, or two or more groups. The differences can be real or imaginary, but the conflict will remain until the differences are resolved. For many people the term conflict means something bad or something people should avoid at all costs. Conflict has both positive and negative effects. It can be positive when conflict encourages creativity and the expression of ideas or for others to understand the reasons for a disagreement. Conflict can be negative when it creates resistance to change, establishes chaos in organizations, fosters distrust or feelings of defeat, or encumbers communication. Conflicts primarily occur in organizations when people have opposing interests and different personal perspectives. Greater possibilities of conflict exist in organizations that are more diverse. An organization contributes to the existence of conflict if its vision and employee responsibilities...
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