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Introduction to Organisations and Organisational Behaviour - Discuss the issues raised by new forms of work including at least working from home and the call centre.
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Gideon Krotosky BSc Economics and Accountancy First Year Introduction to Organisations and Organisational Behaviour Coursework SG 1012 Norman Type February 2004 Q3. Discuss the issues raised by new forms of work including at least working from home and the call centre. Technological innovation is one of the defining features of industrialised societies, which is currently changing the nature of work and organisations. There are various new modes of work introduced due to the developments in computing and telecommunications and the two I will focus on are: home based teleworking and the call centre. Home-based teleworking is the option that unites the place of work with daily life by establishing the office at home. Homeworking (as it is otherwise known) involves an employee working for either part or all of his contracted working hours at home, as opposed to working in an office or other workplace. The practice of teleworking refers to the working at...
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