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Human Resource Management - Ethnic and Cultural Diversity in the Workplace.
Member rating: No Rating | Words: | Submitted: Wed Apr 14 2004
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Human Resource Management Ethnic and Cultural Diversity in the Workplace Group Report Executive Summary Globalisation and internationalisation of markets and economies has made diversity management critical for an organisation to obtain competitive advantage. Diversity management is the process of creating an environment that empowers all employees to perform and contribute to the goals of the organisation1. It capitalises on such differences as race, religion, gender and age of employees. Diversity management is a component of the organisation's human resource strategy, and encourages acceptance of other cultures and values, and reduces the barriers of ethnocentrism - the assumption that one's own culture knows best2. Diversity management is also an additional opportunity of meeting stakeholder interests, including customers and shareholders3. As its workforce grows more diverse, an organisation must make regular audits of its cultural values and diversity strategy and allow for modifications to its human resource systems to reflect a balanced diversity strategy4. Selection of an external...
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