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Group decision support systems (GDSS) have been used in many organisations for a large variety of purposes. Consider the case of the world economic forum (WEF), which is a consortium of top business, government, academic and media leaders from virtually every country in the world (REF). Until 1998, the members conferred privately or debated global issues at meetings, and consequently follow up was difficult (REF). A solution was proposed to implement a GDSS that would allow members to communicate more readily with each other, and subsequently the WEF developed a collaborative computing system called the World Electronic Community (WELCOM) (REF). This provided members with a secure channel to send e-mail, read reports & communicate in videoconferences, and by 2001 the system was completely on the web (REF). Another case examined by Betts (1997) is the joint effort by the Association for Supervision and Curriculum Development and GDSS to use technology to...

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