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Fitness Plus is a full-service health and sports club situated in Greensboro, North Carolina. In recent years, its membership has grown and is faced with capacity problem: overcrowding. Fitness Plus needs to resolve
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| Submitted: Tue Jun 20 2006
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1.0 Introduction An organisation must know how much capacity it has and how effectively it is operating. From knowing how much capacity an organisation has, it can determine its cost. By knowing how effectively the capacity is operating, decisions can be made to determine whether to expand and where the expansion should occur (Yu-Lee, 2002) Fitness Plus is a full-service health and sports club situated in Greensboro, North Carolina. In recent years, its membership has grown and is faced with capacity problem: overcrowding. Fitness Plus needs to resolve the capacity problem in order to avoid losing members to its competitors. Krajewski and Rotzman (2002) mentioned that capacity planning is central to the long-term success of an organisation. In this paper, the focus will be on Fitness Plus's capacity dilemma and to identify the options available in resolving the issue at hand. 2.0 Business Background Fitness Plus began its operations in 1991, at...
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