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Conflict Resolution Strategies 1 Conflict Resolution Strategies Thelma Brown University of Phoenix GEN/300 Management: Theory, Practice, Application Professor Larson May 14, 2007 Team Dynamics Conflict Resolution Strategies 2 Conflict Resolution Strategies When people interact with others they are going to have differences in ambitions, interests, values or approaches to problems, this is called conflict. The conflict arises when one person feels threatened by another person. "Conflict is a fact of life in all types of organizations" (De Janasz, S., Dowd K., & Schneider B., 2002). Conflict can be handled constructively by an effective manager. An effective manager has the training to deal with conflict and will train their employees to deal with conflict constructively. Additionally, a good manager knows that conflict has to be dealt with and strives to find ways to manage them. There are four key types of conflict they include: internal, external, realistic and unrealistic. Internal conflict happens within a person and may...

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