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Compare and contrast three selected national or regional quality awards - two of which must be the Australian Business Excellence Award and the European Region Quality Award.
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TBS 950 - QUALITY IN MANAGEMENT INTAKE A - 2004 Report 2 Compare and contrast three selected national or regional quality awards - two of which must be the Australian Business Excellence Award and the European Region Quality Award. Which approach(es) do you consider the most suitable in encouraging an organization to pursue a path of continuous improvement through a Quality Award. To: Prof. Michael Hough By: Christina Samuel Student ID: 2532256 Date: 18th March 2004 SITUATION OVERVIEW A group of governmental policy planners of Country ABC have just asked a foreign quality consultant to advise them on possible quality standards that they should consider applying for. Country ABC is a relatively medium sized developing country that relies a great deal on its foreign exports to bring in revenue to its growing economy. The size of the exports was fairly high until a small decline was observed in the last year. Economists have argued that a possible...
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