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Communication According to Webster's Ninth New Collegiate Dictionary to communicate is "to transmit information, thought, or feeling so that it is satisfactorily received or understood." Notice that it says received or understood, not received and understood. All too often, we listen but we do not hear, read but do not comprehend. What is the best way to communicate? What is it that makes communication work? In my experience, communication works when we learn to use and recognize the verbal and nonverbal codes. Components of Communication Pearson and Nelson (2000) state that there are five components of communication, people, messages, codes, channels, feedback, encoding and decoding, and noise (p. 10). People are both the source and receiver of the intended message. The message is both the verbal and nonverbal form of the thought or feeling, while the codes are the symbols or gestures used to convey the message. Because codes...

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