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QUESTION 1 The leadership styles that are used are democratic (John) & autocratic (Tom). Autocratic Leadership Style - This is often considered the classical approach. It is one in which the manager retains as much power and decision-making authority as possible. The manager does not consult employees, nor are they allowed to give any input. Employees are expected to obey orders without receiving any explanations. Creating a structured set of rewards and punishments produces the motivation environment. This leadership style has been greatly criticised during the past 30 years. Some studies say that organisations with many autocratic leaders have higher turnover and absenteeism than other organisations. However, autocratic leadership is not all bad. Sometimes it is the most effective style to use. These situations can include: --New, untrained employees who do not know which tasks to perform or which procedures to follow --Effective supervision can be provided only through detailed orders...

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