Attributes of a good Manager
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MGT240 Unit 1 Individual Project Hiring the good Manager Keith Rowell November 20, 2004 Attributes of a good Manager Customer Service Manager This position will report direct to the vice president of the Service division. The qualified candidate will possess the follow basic management skills:> Planning - Be able to define the company's goals and establish strategies to obtain those goals. Must be able to write a comprehensible implementation plan to coordinate the department's activities.> Organizing - Must be able to recognize what is needed to be done, how it is to be done, and who is going to get it done.> Leading - Must be able to motivate his/her subordinates, while resolving any conflicts.> Controlling - Must be able to monitor assigned tasks and productivity to ensure that they are being accomplished in accordance with company policies.> Conceptual skills: Must have the ability to analyze information/data in order to solve business problems....

