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MGF 3111 ORGANISATIONAL BEHAVIOUR MAJOR ESSAY ANNA BELSKY STUDENT ID: 12279064 TUTOR: SEN SENDJAYA TUTORIAL: TUESDAY 10-11AM Major Essay - Qantas Recent world events have caused a major overhaul in the operations of Australian airline companies. The focus of this discussion is on Australia's most dominant airline, Qantas, and the impact that these changes have made on the airline's workforce. The argument involves that the effects of current environmental changes, such as September 11 terrorist attacks, the demise of Ansett, as well as recent prudential debates, have made a significant impact on employee attitudes, behaviours, job security, motivation, as well as the degree of effectiveness of organisational change. Currently, as mentioned before, Qantas is dominating the Australian aviation market. However, even though it does operate as a near-monopoly, Qantas, like the majority of the world's airlines have suffered the impact of recent world, as well as domestic, turnarounds in its environment, forcing the organization to implement change...

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