"Learning through real work is sufficient to produce a manager fully capable of managing effectively in the modern business environment".
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Introduction When the low rate of management training provision by small firms was highlighted at an industry group meeting of small business owner-managers, one owner-manager of a successful firm responded that "Learning through real work is sufficient to produce a manager fully capable of managing effectively in the modern business environment". Learning is often taken for granted in organizations. New ways of working, new equipment and technology are frequently introduced without planning either for the learning or the training needs of workers; typically there is an assumption that people will 'pick it up' as they go along. And of course this does happen. The informal learning that Reid and Barrington (1997) talk about in Training Interventions is a daily, ongoing occurrence. It can happen by: Trial and error The person does something, which may or may not work and eventually the person works out a way that seems to get the job done. Reinforcement The...

