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What mistakes did Lynn make regarding the appointment of Shelly as the shop manager? What steps should she take in appointing a new shop manager?
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What mistakes did Lynn make regarding the appointment of Shelly as the shop manager? What steps should she take in appointing a new shop manager? In the appointment of Shelly as shop manager, at the Nottingham branch of Total Sports, Lynn made a number of fundamental mistakes. This essay will highlight those mistakes made, and will describe a more systematic approach to the recruitment and selection process. It will be shown how correct and considered planning facilitates the decision making process for a new employee. As stated by the IRS (1999), cited by Beardwell and Holden (2001), there are few more important decisions that an organisation can take, than selecting the right people to join their workforce. This statement is true for any organisation, but as shown in the case study, especially so for Total Sports. With the introduction of the new Fitness Fun brand of products, it was Lynn's responsibility to...
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