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Introduction - Training Training is a process whereby an individual acquires job - related skills and knowledge. It is an important method for a business to improve performance of trainees. It is a cost to firms to pay for the training and also to suffer the loss of working hours whilst as trainee is being trained. However, the potential gains from employees training are significant. The main benefits of training are improved productivity and motivation of staff and also better quality products being made. It is important that a business provides training that is consistent with the business strategy. The most important steps in developing a training strategy are to , Identifying the skills and abilities needed by trainees, drawing up an action plan to show how investment in training and development will help meet business goals and objectives, Implementing the plan, monitoring progress and training effectiveness. The Importance of Training: ...

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