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Review the case study regarding a healthcare clinic and evaluate the key Organisation Behaviour issues it faced when modern technology was introduced in order to facilitate old working practices.
Member rating: No Rating | Words: | Submitted: Mon Jun 19 2006
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1. INTRODUCTION This report is conducted after reviewing the case study regarding a healthcare clinic and evaluates the key Organisation Behaviour issues it faced when modern technology was introduced in order to facilitate old working practices and enhance the efficiency particularly among medical technologists in the biochemistry department. This change brought by the management of the healthcare clinic was not stemmed by success. In addition, the organisational change programme undertaken in response to problems, such as the wide spread dissatisfaction within the laboratory staff, failed. Consequently, in this report it will be attempted an identification of the main reasons caused the failure and its implications for the management team. This is going to become feasible, by identifying the misuse of the driving forces and ignorance of the restraining forces of the change introduced, the undesirable procedures undertaken to implement and moreover to review the change. The discussion of this evaluation will result...
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