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People at work.

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ASSIGNMENT "PEOPLE AT WORK" By Anil Malik ID-33067976 MBA (03) Sept 03 ACKNOWLEDGEMENT I acknowledge my sincere thanks to Mr. Peter Sandiford, tutor People at work, Leeds Metropolitan University and Ms. Shuchi Parashar, Executive - HR department, GECIS (India) for their constant cooperation and guidance in the completion of this project. INTRODUCTION "Human Resources" is the major asset for any organization and the strength of the Organization lies in its dedicated work force. It has been the constant endeavor of the management to develop an efficient team and to improve the quality of life of its employees. (www.hinduonnet.com) The organization that I have selected for the present module is GECIS (India) as I have worked in the call centre of GECIS (India) for three year and can relate to the HRM issues faced by it. GECIS is a subsidiary of General Electrical Company of USA and is a world-class remote processing operation centre, serving clients from around the world...

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